Gateway Domestic Violence Services COVID-19 Response

Gateway is fully operational, including our emergency shelter, extended-stay shelter, nonresidential counseling, court advocacy and crisis line for victims of domestic violence and their children in Aurora.

In response to guidance from the Centers for Disease Control, the U.S. Department of Housing and Urban Development, and the Colorado Department for Public Health & the Environment, Gateway has adapted the way in which it is providing its critical services per below:

  1. If you are in immediate danger, call 911.
  2. All services are first accessed by calling our 24/7 Crisis Line at 303-343-1851.  We have expanded our phone line capabilities so that additional staff can take on more crisis calls simultaneously.  Crisis calls are trending upward.
  3. Gateway’s emergency shelter in Aurora is open.  Gateway’s extended stay shelter in Englewood is full. We operate the only DV shelter in Colorado’s third-largest city, Aurora, and Colorado’s third-largest county, Arapahoe County (both Denver Metro).
  4. Gateway’s Court Advocacy program is now working from virtual offices due to the closure of the Courthouse. Advocates are standing by to assist with paperwork, victim’s compensation applications, connections to resources, safety planning, and other supportive services.  We are coordinating with the great staff at the City Attorney’s Office, Aurora Police Department (APD), and APD’s Victim Services Unit to ensure that we can provide the same level of support and services remotely (except for in-person, court accompaniment).
  5. Gateway’s nonresidential counseling program is now virtual.  Counselors are continuing their existing caseloads and taking on more clients as calls come in through the crisis line.