Caroline, a Spanish-speaking woman called the Gateway Battered Women’s Service 24-hour crisis line. A friend had given her the telephone number. Her husband, the batterer, was verbally and very physically abusive. Caroline was afraid to call the police because the batterer had hidden her immigration papers and told her she would be arrested and deported. Caroline lived in fear and decided to come to the emergency shelter with her two children. Caroline received individual and group counseling sessions about domestic violence dynamics, surviving domestic violence, self-esteem and independent living skills in her native tongue. The children received group and individual counseling on how to cope with surviving the violence. Referrals were given to TANF, employment interviews, an agency that works with immigrants for papers, a restraining order, clothing and housing. Caroline was accepted into a long-term transitional housing program. GBWS counselors granted an extension of stay until her apartment was ready. After 43 days, this family moved into a safe home. Caroline began taking English classes and also began Nonresidential Counseling in her native language that is provided by GBWS. Caroline and her children are very optimistic about what the future holds.